Identity Theft Protection is on hand 24 hours a day to help protect the members' good name by providing comprehensive, personalized prevention and recovery services. Prevention services include a test to help determine vulnerability to identity theft and preparation of a Personal Protection Plan including tips on how to avoid a theft event. If a member does become a victim of identity theft access to a recovery advocate is available to review credit reports, place fraud alerts, advise member of victims rights and provide a checklist of the steps the victim must take to resolve the incident. Discounts on personal protection services, ranging from secure, locking mailboxes to personal recovery assistance, are also available.

Highlights

• Online resources to help protect a member's identity
• 24 hour live customer service available to confirm an identity theft event
• If a member suspects they are a victim of identity theft, he/she will be provided a personal Recovery Advocate to assist them in placing fraud alerts, assessing the damage and creating a recovery plan.
• 32% discount on personalized recovery services ($85 per hour discounted from $125 per hour)
• Discounts on enhanced protection services such as credit monitoring and reimbursement insurance

CONSULT A DOCTOR™

Consult A Doctor™ offers 24/7 access to its proprietary nationwide cross-coverage network of U.S. licensed physicians for telephone and secure e-mail medical consultations. Physicians provide specific answers to medical questions and advice regarding non-emergency, routine medical conditions. Physicians discuss symptoms, recommend treatment options, diagnose many common conditions, and prescribe medication when appropriate.

You can connect via telephone or e-mail, free of charge, with our network of physicians for informational or diagnostic consultation.

Highlights

• On-demand healthcare – wherever and whenever you need, as often as you need.
• Access to a physician from anywhere via telephone or e-mail , 24 hours a day, 7 days a week.
• Physicians discuss symptoms, recommend treatment options, diagnose many common conditions, and prescribe medication when appropriate.
• Never wait for a doctor again!
• Save money by avoiding unnecessary doctor’s office or ER visits.
• Never wait for an appointment or sit in the doctor’s office again.
• Our network of physicians is U.S.-based, licensed, board-certified, rigorously credentialed and experienced.
• Instant, affordable coverage for all ages - from children to senior citizens.
• Powerful online health tools that empower members to lead healthier, more productive lives.
• Easy method of payment debit or credit card.
• Prescriptions phoned into your local pharmacy for pickup.
• HIPAA compliant and confidential.
• Free Personal Health Record (PHR) – Store, manage, and share your medical records from one central location.

Disclosures

Consult A Doctor™ physicians do not prescribe controlled medications. Consult A Doctor™ is not insurance. Consult A Doctor™ does not replace your primary care physician.